Welcome to the National Bank of the Virgin Islands. As a leading financial services provider, we are committed to personalized service that goes above and beyond your expectations. We know that our customers have different financial needs, and we can provide unique services and resources to achieve your goals. Individual and business customers are welcome to explore the full array of savings and borrowing solutions offered. We are committed to constantly expanding our services and offerings to create value for every customer. We are indeed a customer-centric bank as we strive to help everyone get ahead.

Our comprehensive approach helps individual and businesses customers make the most of their money and thrive in a constantly changing world.

At the National Bank of the Virgin Islands, we are working hard to transform banking by bringing convenience, simplicity, and humanity to the world of finance.

We offer products and services as comprehensive and versatile as your needs. Grow your savings, manage your day-to-day spending, get ready for retirement, and teach your children good money habits with our banking solutions. Our tailored business financial services help companies manage their cash flow, finance growth, and expansion, improve operational efficiency, and mitigate financial risks.

Our Values

Our core values define our culture, shape our today and tomorrow, and reflect how we want our customers, communities, and partners to describe how we do business.

Professionalism
We hold ourselves to the highest standards of quality so that our customers always receive exceptional service.
Accountability
We keep our commitments and take ownership of both individual and team performance.
Respect
We respect each other, value our differences, and treat each other with trust and dignity.
Attitude
By embracing a positive attitude, we help our customers, and ourselves be better off today and tomorrow.
Dedication
We are dedicated to providing the best-in-class experience and service, helping customers achieve their financial and life goals.
Integrity
We strive to build an inclusive and supportive culture for our customers and communities based on trust, empathy, fairness, and honesty in all we do.
Social Responsibility
We put our communities and sustainable development at the centre of what we do to facilitate growth and make a positive difference.
Excellence
We use our expertise and energy to deliver excellence and bring value to everyone’s life.

Our Team

Our officers are committed to serving customers with a one-to-one approach, emphasizing customer service and satisfaction, going the extra mile, and being available when needed.  

We take the time to learn about you and your financial goals and priorities. With financial services industry experience and specialist knowledge, we will ensure that you get the financial support and guidance needed to accomplish your financial goals and move your business and life forward.

Our Board of Directors is responsible for setting our overall strategy and policies and ensuring that the Bank complies with all regulatory obligations and is financially sound. We believe that communication is vital for good governance, and you may refer communications to the Board, where appropriate.

Dr Benedicta Samuels
Dr Drexel Glasgow
Mr Hudson Carr
Mr Mervyn Hope
Mrs Jeanette Scatliffe Boynes
Mr Everette Frazer
Mrs Icis Malone
Mrs Joy Penn

Contact the Board of Directors

For questions or concerns, please contact:
National Bank of the Virgin Islands
Attn: Corporate Secretary
DeCastro Street
Road Town, Tortola
British Virgin Islands
corporatesecretary@nationalbank.vg

The Executive Management Team is responsible for executing the Bank’s strategy and day-to-day management guided by relevant frameworks, policies, and standards.

Mrs Joy Penn
Chief Executive Officer
Mrs Stephanie George- Brodie
Chief Financial Officer
Mr Wade Richardson
Chief Operating Officer
Mr Irvin Meade
Chief Credit Officer
Mrs Annette Braithwaite
Chief Compliance and Risk Officer
Mr Etienne Charles
Chief Information Officer
Mr Brian James
Chief Policy and Research Officer
Sophia Berkeley
Chief Human Resources Officer

Shareholders

The Government of the Virgin Islands is the Bank’s majority shareholder (67 per cent), and the Social Security Board is the minority shareholder (33 per cent).

Careers

For Career Opportunities, Email us: humanresources@nationalbank.vg